6. Setting dm expectations

ABOUT THIS LESSON

In this video you'll learn how to set expectations with your clients so that they behave themselves and allow you the space you need to do your best work and deliver amazing results. Setting expectations is vital to healthy consultant/client relationships and this video outlines the exact process you can follow to ensure you keep your clients for the long run.

Here's what we cover: 

1. Why all client issues derive from poor expectations
2. Turning Pro: Telling people how you do and don?t work
3. The Mona Lisa of agreements: Creating your consulting agreement
4. Dividing responsibility: What?s on you and what?s on them
5. Learning to say ?No? and hold your ground