The Systems Leadership Triangle

The Systems Leadership Triangle provides a comprehensive framework for understanding and improving leadership practices. It focuses on three interconnected areas: Work, Culture, and Capability.

1. Understanding Work

Work is more than just completing tasks; it’s about turning intention into reality. In Systems Leadership, work is defined as the process of developing and selecting pathways that move the organization toward its goals. This involves not only technical skills but also creativity, problem-solving, and decision-making​.

1. Three Critical Questions: Successful organizations are those where members can clearly answer the following three questions: What am I meant to be doing? How am I doing? What is my future? These questions guide the clarity and direction of work within the organization.
2. Task Assignment and Clarity: The process of task assignment is fundamental to ensuring that employees understand their roles and responsibilities. Leaders must articulate tasks clearly, outlining the context, purpose, output, resources, and time frame​.

2. Creating and Sustaining Culture

Culture is the shared set of values, beliefs, and practices that define how people within an organization interact and work together. In Systems Leadership, leaders are responsible for actively shaping and maintaining a positive culture.